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My course grant was supposed to go in on the 10th October, but it says it is blocked, I tried ringing them all day on the 11th and 12th, which has cost me a ridiculous amount (0845 number), but no one seems to know what the problem is? They keep saying it's because of this and that so I sort it out and they say 'oh, no it's not that'. What can I do to get this sorted out? I'm from the UK by the way.
Additional Details I'm with The Open University and can't just go there as it's too far, I have also called them and they say that on their system it says I have been paid and they have passed on all my details.
My student finance payment is 'blocked'?
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